Guides & Templates

Templates, exercises, and checklists for designers, product managers, leaders, and workshop facilitators.

Screener Questions

Initial recruiting screen geared towards fundamental understanding of design processes and collaboration.

Here’s a shopping list if you’re doing in-person workshop facilitation with people.

What to look for when auditing a site or app for accessibility issues.

An exercise in idea generation.

On presenting design work and soliciting feedback.

Why interviewing people in their environment is crucial. Includes a guide for conducting them.

An exercise to understand the person’s journey through a service.

A quick checklist to make sure designers have what they need to get going at the start of a project.

Why we observe users in their environment, the benefits, and a script for getting started.

A script that you can send to people you want to interview for your research.