Rosenfeld Webring
Fellow Rosenfeld authors, whose work you should certainly check out.
#User Research
Links
Links, templates, and reference material for designers.
Ethnographic Interviews
Why interviewing people in their environment is crucial. Includes a guide for conducting them.
User Interviews & Tests
Why we observe users in their environment, the benefits, and a script for getting started.
User Recruiting Script
A script that you can send to people you want to interview for your research.
User Research Plan
A guide for planning your research that will convince your stakeholders that the time investment is worth it.